REFUND POLICY

Last updated: September 2026

At RESET IN 12, we want you to feel confident about your purchase.

The 12-Week Reset is a digital product delivered electronically. Because of the nature of digital content, refunds and cancellations are handled as described below.

1. Digital Product

The 12-Week Reset is a digital product. Your purchase may include:

• The Interactive Edition

• Printable A4 Edition

• Printable US Letter Edition

• Quick Start Guide

• Related digital materials included with the product

No physical product is shipped.

2. Right of Withdrawal

If you are a consumer in the EU/EEA, you generally have a statutory 14-day right of withdrawal when purchasing online.

For digital content that is not supplied on a physical medium, you may lose your right of withdrawal once delivery of the digital content begins, provided that you have expressly consented to immediate delivery before the end of the withdrawal period and acknowledged that you will lose your right of withdrawal when delivery begins, and the other applicable legal requirements have been met.

By completing your purchase and, where applicable, selecting the relevant consent at checkout, you acknowledge and agree that immediate delivery of the digital product may begin before the expiry of the withdrawal period and that your statutory right of withdrawal will cease once the legal conditions for the exception have been fulfilled.

Nothing in this policy limits any mandatory consumer rights that apply to you under applicable law.

3. Refunds for Defective or Non-Conforming Digital Content

If the product is defective, unavailable, or does not conform to the description provided at the time of purchase, please contact us at:

hello@resetin12.com

We will work with you to resolve the issue in accordance with your statutory consumer rights.

For digital content, applicable consumer protection rules may provide rights to have the issue remedied, receive a price reduction, or terminate the purchase and receive a refund in qualifying circumstances.

4. Accidental Purchases or Technical Issues

If you believe you have made a purchase by mistake, or you experience a technical problem accessing or downloading your product, contact us as soon as possible at:

hello@resetin12.com

Please include the email address used for your purchase and, where possible, your order or transaction reference.

We will review the circumstances and help resolve genuine access or delivery problems.

5. How Refunds Are Issued

Where a refund is legally due or otherwise approved by us, it will normally be issued to the original payment method used for the purchase.

Where applicable, refunds will be processed without undue delay and within the timeframe required by applicable law.

6. Contact

If you have any questions about this Refund Policy or your purchase, please contact:

RESET IN 12
hello@resetin12.com